Resumi

Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to Resumi. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Resumi, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Account Information: Name, email address, password (encrypted)
  • Profile Information: Professional links (LinkedIn, GitHub, portfolio)
  • Resume Content: Your uploaded resume in PDF format
  • Job Descriptions: Job postings you paste for tailoring
  • Payment Information: Processed securely by Paddle (we don't store card details)

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

  • Usage Data: Features used, generation history, time spent
  • Device Information: Browser type, operating system, IP address
  • Log Data: Access times, pages viewed, errors encountered
  • Cookies: For authentication and preferences (see Cookie Policy below)

3. How We Use Your Information

We use your information for the following purposes:

  • Provide the Service: Generate tailored resumes and cover letters using AI
  • Account Management: Create and manage your account, process payments
  • Improve Our Service: Analyze usage patterns to enhance features
  • Communication: Send updates, security alerts, and customer support
  • Legal Compliance: Comply with legal obligations and enforce our Terms
  • Security: Detect and prevent fraud, abuse, and security incidents

4. AI Processing and Data Usage

We use artificial intelligence services (including OpenAI's GPT models) to generate tailored resumes and cover letters. When you use our Service:

  • Your resume content and job descriptions are sent to AI providers for processing
  • AI providers may use this data to improve their models (per their policies)
  • We implement safeguards to minimize personal information sent to AI services
  • Generated content is stored in our secure database for your access

We recommend not including highly sensitive information (SSN, passport numbers, etc.) in your resumes.

5. Data Sharing and Disclosure

We may share your information with:

5.1 Service Providers

  • Clerk: Authentication and user management
  • OpenAI: AI-powered resume generation
  • Paddle: Payment processing
  • AWS: Hosting and storage infrastructure

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government request.

5.3 Business Transfers

If Resumi is involved in a merger, acquisition, or asset sale, your data may be transferred. We will notify you before your data becomes subject to a different Privacy Policy.

5.4 We Do NOT

  • Sell your personal information to third parties
  • Share your resume content with recruiters or employers
  • Use your data for advertising purposes

6. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encryption: Data is encrypted in transit (HTTPS) and at rest
  • Access Controls: Strict access limitations to your personal data
  • Secure Storage: Data stored on AWS with enterprise-grade security
  • Regular Audits: Security practices reviewed and updated regularly

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service.

  • Account Data: Retained until you delete your account
  • Resume Content: Stored until you delete it or close your account
  • Generation History: Retained for 12 months or until account closure
  • Payment Records: Retained for 7 years for tax and legal compliance
  • Log Data: Retained for 90 days

8. Your Rights and Choices

You have the following rights regarding your data:

8.1 Access and Portability

You can access and download your data through your account settings.

8.2 Correction

You can update your profile and resume information at any time.

8.3 Deletion

You can delete your uploaded resumes, generation history, or entire account. Contact us at support@resumi.com for assistance.

8.4 Opt-Out

You can opt out of marketing emails by clicking "unsubscribe" in any email. You cannot opt out of service-related emails (billing, security alerts).

8.5 GDPR Rights (EU Users)

If you're in the EU, you have additional rights including data portability, restriction of processing, and the right to lodge a complaint with a supervisory authority.

9. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Required for authentication and basic functionality
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Understand how you use our Service

You can control cookies through your browser settings, but disabling them may affect functionality.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Support: support@resumi.cv